More Jobs in the Pipeline
Dedicated two-man delivery and warehousing specialists Panther has responded to heightened demand by bolstering its workforce in order to continue delivering the highest levels of customer service for which they are renowned.
Despite current rising unemployment rates throughout the country, an unfortunate consequence of the fallout from the Covid-19 pandemic, Northamptonshire-based Panther has bucked the trend by creating permanent roles for their Customer Service Advisors, Warehouse Team Leaders, Warehouse Operatives and Client Services along with a further five outstanding roles currently that are yet to be filled – adding their ever-growing workforce of 400 staff.
The rise in e-commerce coupled with the heightened demand for non-essential items has generated huge increased requirement for Panther’s services in recent months, contributing to the recent recruitment drive – something that propelled the logistics experts to also create over 20 positions in Customer Services, Client Services, and Warehouse Operations since lockdown to continue supporting Panther’s customer centric ethos of providing excellent service at all levels in the midst of the pandemic.
Ecommerce firms have reported revenue spikes in excess of 15% since lockdown in April in line with the countrywide shift to online retail after high street stores were closed following governmental guidance in response to the Covid-19 pandemic.
An already booming sector, recent reports have indicated that the online marketplace is set for a further boom in online shopping sales despite the pandemic, as consumers continue to work and shop from home.
Panther has witnessed this online boom firsthand, after seeing a significant increase in online purchases of mattresses, home furnishings and garden furniture since the pandemic took hold in the UK.
Commercial Director of Panther Warehousing Gary McKelvey commented:
“The pandemic has seen an exponential shift from high street shopping to online. In order to cope with this ever-growing demand Panther has increased its workforce by creating several permanent roles within the company.
“Whilst these roles will predominantly help support growth, this latest recruitment drive also enables us to create job security amongst our staff – something we feel is hugely imperative given the current situation.
“The closure of shops between March and June and now during the month of November has potentially changed the shopping habits of consumers forever – something that is shown by the fact that at the height of lockdown, the average UK adult was spending a daily average of 4 hours and two minutes online, a significant rise from the three and a half hours spent internet surfing in the September of 2019.
“Upholding customer experience is vital to our operations at Panther, and we are confident that our appointed permanent staff will provide first class customer service in line with our ethos amid the forecasted spike, especially as we approach the peak period.”